We take your privacy very seriously and we are committed to our User’s privacy and the full disclosure of our information gathering, dissemination and storage practices is evidence of that commitment. The data we collect is not sold, traded or made accessible in any way to any other company.

This policy, together with our Terms of Use sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information we may collect from you

1.1 We may collect and process the following information about you:

(a) Information that you provide by filling in forms on the PHI Legal website (the “Site”). This may include personal details like Name, Address, Gender, Age, Employment, Telephone number, Email Address, and other relevant user information required and thereafter provided through the Site;
(b) A record of that correspondence between yourself and PHI Legal;
(c) Information provided by you requested by PHI Legal; and/or
(d) Details of your visits to the Site, including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise.

2. IP addresses and cookies

2.1 The Site and its sub domains may collect information about your computer, including where available your IP address, operating system and browser type. This is statistical data about our users' browsing actions and patterns, and does not identify you or any individual.

2.2 The Site and its sub domains may obtain information about your general internet usage and movement through the Site by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve the Site, to personalise delivery of content, to facilitate quick logins, to speed up searches, to estimate our audience size and usage pattern, and to better understand how visitors negotiate the Site structure and its content.

2.3 You may refuse to accept cookies by activating the setting in your browser preferences which allows you to refuse cookies. However, if you select this setting you may be unable to access certain parts of the Site, you may need to re-enter your details each time you visit the Site and may limit the automatic delivery of content. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Site.

3. Where we store your personal information

3.1 The data that we collect from you will be stored at a secure destination at our discretion, and will be maintained and processed solely by us. We employ systems to ensure the security and integrity of all user information in our custody, and we will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy Policy.

3.2 Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

3.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our Site, and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

4. Uses made of the information

4.1 The Site collects user information. The user information that we collect is not sold, traded or made accessible in any way to any other company or organisation. By providing this information, users automatically consent to the use of the information by us for the purpose of identifying the user, obtaining their contact details, obtaining the information and documentation regarding their enquiry, and for the provision of legal services by PHI Legal.

5. Duty of Confidentiality

5.1 As providers of legal services, PHI Legal are bound by the strict rules of confidentiality prescribed by the Solicitors Regulation Authority, which are as follows:

(a) we must keep the affairs of our clients confidential unless disclosure is required or permitted by law or the user consents;

(b) any lawyer who is advising a client must make that client aware of all information material to that retainer of which the lawyer has personal knowledge;
(c) we will ensure that where our duty of confidentiality to one client comes into conflict with our duty of disclosure to another client, our duty of confidentiality takes precedence; and
(d) we will not advise or act in a matter where there is a potential for a conflict of interest with another user or client where the confidentiality of the client is at risk.

5.2 We have effective systems and controls in place to enable us to identify risks to client confidentiality and to mitigate those risks.

6. Disclosure of your information

6.1 PHI Legal shall only disclose your personal information to persons within the practice for the purposes of the provision of the legal services requested, where no conflict of interest of risk to the duty of confidentiality exists.

6.2 We shall not disclose your personal information to any other persons or entities under any circumstances.

7. Links

7.1 The Site and its sub-domains may, from time to time, contain links to and from external websites. The privacy practices of these organisations are outside our control. If you follow a link to any of these websites, please note that these websites have their own privacy policies

and we do not accept any responsibility or liability for these policies. Please check their policies before you submit any personal data to these websites.

8. Access/Changes to information

8.1 You have the right to access information held about you. You also have the right to request the modification or updating of your information if at any time your circumstances change.

8.2 Please email any such requests to info@philegal.com we will do everything it can to adhere to your request.

9. Testimonials

9.1 PHI Legal may at times receive information or stories from users about its services with the intention of posting them on the Site. Users are advised that the information they are submitting becomes public information and we reserve the right to edit the information as required.

9.2 The copyright of any words and/or images submitted by a user in this regard will remain the property of the user, subject to a general, irrevocable, worldwide licence granted by the user to us to use the words and/or images for the purposes of testimonials on our Site and in other material in our sole discretion.

10. Liability

10.1 We shall not be liable for any of the following in respect of personal information held by us: corruption of data files regarding the information; inadvertent release of personal information beyond our control; personal information illegally obtained by computer hacking; and/or personal information obtained by any third party beyond our control.

11. Changes to our Privacy Policy

11.1 We reserve the right to change all or part of this Privacy Policy at any time. Any changes we may make to this Privacy Policy will be posted on this page and, where appropriate.

12. Jurisdiction and Applicable Law

12.1 The English courts will have non-exclusive jurisdiction over any claim arising from any aspect of this Privacy Policy.

13. Contact
13.1 Any questions, comments and requests regarding this Privacy Policy or your dealings with the RØDE website should be addressed to:

The Webmaster PHI Legal Email: info@philegal.com